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For agencies / Getting started

Add a client

Add a client to your agency so you can plan content for it.

Who can do this: Admins

Steps

  1. Open Clients in the menu.
  2. Select New client at the top right.
  3. Type the client's name in Client name.
  4. Select Add client.

What happens next

The client appears in the Clients table. Open its name to change its settings and add its users.

The Clients table with Harbour Books and Leon Café, each with View plans, View as client and ArchiveThe Clients table with Harbour Books and Leon Café, each with View plans, View as client and Archive
Each row shows the number of users and the status.
Column or buttonWhat it does
UsersHow many client users the client has; admins see Add person beside a zero count, linking to the client’s Users section
StatusActive or Archived
View plansOpens the client's plans
View as clientOpens a read-only preview of what the client sees
ArchiveArchives the client, or Unarchive to bring it back

Notes

  • Your private sample row has a Tour sample badge and Only you see it in Users. Its only row action is Remove sample, which asks you to confirm before deleting the sample client and its plan.
  • Use a single line for the client's name, without web addresses or special control characters.
  • Client users can't register themselves. You add them from the client's page.
  • Creatives see only the clients assigned to them, and can't add, change or archive clients.
  • Archived clients are hidden from the Clients table and from the client choice on new plans. To see them, select Archived or All above the table. Their plans stay in your plan lists, marked Archived client, but are read-only for everyone, your client's users included, until you select Unarchive.